When my vet, and all other facilities closed for Memorial Day, my only recourse to euthanizing my dying dog was the clinic, an hour away from my house. The call i dreaded most to make, was answered by a kind, competent assistant who fully informed me of what to expect, including available services, costs, and how the procedure would be conducted. Upon arrival, my dog was seen immediately and prepped while i filled out paperwork. the bet was calm, gentle, professional but sympathetic ( to the dog and me), as we sent her on. The end came quickly and calmly. when it was over, the assistant quietly asked if i would like any keepsake. My grief prevented me from responding coherently. She made several suggestions then very tenderly, took my dog from me for the last time. The vet kept me company till she returned with a clay paw print with my dog's name stamped on it, a lock of her hair in a plastic baggie, and her collar and tags. these little mementos and the staff's genuine concern for my sorrow proved a surprising comfort on the long drive back home. My heartfelt thanks for the very professional and humane way in which they handled the entire issue.
- Kate S.